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  • Report: #1102802

Complaint Review: DBD

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  • Submitted: Thu, November 28, 2013
  • Updated: Thu, November 28, 2013

  • Reported By: Mark — Virginia
DBD
7904 E. Chaparral Rd. Suite A110-185 Scottsdale, Arizona USA

DBD DBD Marketing Scottsdale Arizona

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 Spoke with Ophelia over the course of several days before deciding to sign up with DBD. A few days later I decided to go with another SEO company and cancelled by phone.

After checking my charge statement  later I discovered that Ophelia did not cancel as requested.

And the charges kept coming. Finally I contacted my credit card company and contested the charges.

DBD contested the chargeback. Ophelia informed my credit card company that they had received no cancellation notice.

I informed my credit card company that they had not submitted one report ; that this was proof enough to confirm my cancellation. Finally I was able to provide the proof by phone records that I had cancelled.

DBD NEVER submitted a single report that had been received. This was despite Ophelia's promise to do so.

My experience with DBD was not a good one. In my opinion I would not recommend this company to anyone.  


This report was posted on Ripoff Report on 11/28/2013 04:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/DBD-/Scottsdale-Arizona/DBD-DBD-Marketing-Scottsdale-Arizona-1102802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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