• Report: #567683

Complaint Review: EFaucets.Com

  • Submitted: Wed, February 10, 2010
  • Updated: Wed, February 10, 2010

  • Reported By: Gary Zee — Malibu California United States of America
P.O. Box 044271 Internet United States of America

EFaucets.Com Improvement.com Dishonest representation Internet

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I ordered a product that showed no additional parts needed and ask the representative the same question who stated that is was complete with everything need including all instillation hardware. After speaking to contractor I called back and  question them on the need for an in wall tank. I contacted the company representative who put me on a 30 minute hold to check and found it needed a in wall tank .  I was told by her they do  not carry the tank nor have no ideal where to get one. The suggestion was to contact the manufacture who is in Germany. I requested to cancel the order as I had not received it or a tracking number due to the inaccurate information, incomplete disclosure information on the website, PDF instillation file shows nothing about a tank as well as wrong information given by the representative at time of purchase. They refused to do so and tell me a 40% refusal fee and shipping will be charged. 

This report was posted on Ripoff Report on 02/10/2010 07:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/EFaucetsCom/internet/EFaucetsCom-Improvementcom-Dishonest-representation-Internet-567683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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