- Report: #182738
Report - Rebuttal - Arbitrate
Complaint Review: Ecampus - Ecampus.com
Ecampus - Ecampus.com2415 Palumbo Drive Lexington, Kentucky U.S.A.
Ecampus - Ecampus.com nonpayment ripoff delayed payment Lexington Kentucky
*Author of original report: I did the same
*REBUTTAL Individual responds: Bruce, You're not Alone
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Thank you for contacting customer service.
We apologize for the delay in processing your buyback order. Processing normally takes 6 weeks, but due to the overwhelming response to our buyback program, we are experiencing additional delays of 6-8 weeks. We currently do not have a mailing date available for your check, but please note that we are working hard to process as many checks as we can as soon as possible.
As an alternative, we are able to convert the check payment into an in-store credit. If you choose to do this, the in-store credit will apply to your account same day. Please reply if this is an option that you would like to take advantage of.
I wrote them that this is unacceptable and they responded with the following:
That is correct. Timeframe to receive your check is currently 12-14 weeks
Sorry for the inconvenience
Do Not Use Ecampus.com. They are obviously beginnning to scam the public. They will not respond through personal contact. Only through email. Beware!
St. Cloud, Florida
This report was posted on Ripoff Report on 03/22/2006 05:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ecampus-Ecampuscom/Lexington-Kentucky-40509/Ecampus-Ecampuscom-nonpayment-ripoff-delayed-payment-Lexington-Kentucky-182738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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