- Report: #127872
Report - Rebuttal - Arbitrate
Complaint Review: Ecampus.com
Ecampus.comwww.ecampus.com Nationwide U.S.A.
Ecampus.com, Ecampus, Cancelled book, but kept the money. Internet
*Consumer Comment: Ecampus.com worked for me!
*Consumer Comment: Take this company down
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The first time I called, I was on hold for 37 minutes. The person who finally answered was so quiet I couldn't hear a word they said except for, "I don't know what to do, I have to transfer you to my supervisor." I was fine with that because I thought I might be able to hear the supervisor. However, the original person disconnected me. So I called back again. I was totally furious and wanted nothing more than to just let it be until my husband could take care of it, but I called back. This time I was on hold for 23 minutes and this second person told me the same thing.
They didn't know what to do about refunding my money and he'll have a supervisor call me back.
My classes start tomorrow, and whether the supervisor calls me back or not, which I am sure he will not, I have no book. That was the first and LAST TIME I ever order anything from Ecampus.com.
Oak Lawn, Illinois
This report was posted on Ripoff Report on 01/18/2005 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ecampuscom/nationwide/Ecampuscom-Ecampus-Cancelled-book-but-kept-the-money-Internet-127872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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