• Report: #75696

Complaint Review: First Texas Homes

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  • Submitted: Tue, December 23, 2003
  • Updated: Tue, January 18, 2005

  • Reported By:Rowlett Texas
First Texas Homes
2221 E. Lamar Blvd. #960 Arlington, Texas U.S.A.

First Texas Homes ripoff - Company does NOT stand by Warranty - Will not fix Problems - DO NOT BUY!!! Arlington Texas

*Author of original report: First Texas Homes took care of every need.

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We purchased a First Texas Home in July of 2003. This is a brand new home with a one-year warranty from the builder.

We noticed that the back master bedroom was not cooling like the other rooms. It was always hot in the master bedroom. We called the builder to take a look at it. They have sent the HVAC company out to evaluate this problem of lack of air flow in the home many times. First Texas Homes even sent the builder and management out to evaluate this problem as well.

Many letters, phone calls, and faxes have been sent and exchanged. Yet, First Texas Homes claims that the system is working the way it should.

I have had five Professional HVAC technicians out to evaluate the same problem, and all 5 agree that the home need 1.5 tons of air added. They all claim that the HVAC system is under-sized for this home due to a "Manuel J" they performed. Even the company that installed the system sent technicians out to evaluate it, and they also agree the system is under-sized.

It is very clear that First Texas Homes is not fixing the problem and pushing this matter past the one year warranty they give each new home owner.

Do not buy a First Texas Home - They do not stand by their work!

Stephen
Rowlett, Texas
U.S.A.

This report was posted on Ripoff Report on 12/23/2003 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-Texas-Homes/Arlington-Texas-76006/First-Texas-Homes-ripoff-Company-does-NOT-stand-by-Warranty-Will-not-fix-Problems-DO-75696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

First Texas Homes took care of every need.

AUTHOR: Stephen - (U.S.A.)

All is fine at this time - First Texas Homes took care of every need.
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