- Report: #343193
Report - Rebuttal - Arbitrate
Complaint Review: Forever 21
Forever 212428 Fox Valley Ctr # B9a Aurora, Illinois U.S.A.
Forever 21 Cheap store rips off consumers Aurora Illinois
*Consumer Comment: FOREVER ANOREXIC
*Consumer Comment: Defective Merchandise?
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When I went to the store to replace the faulty merchandise the manager, Suzy, refused because jewelry is final sale. I did not want my money back, I did not change my mind. I wanted the broken necklace replaced. When an item doesn't last past 24 hours that is the manufacturers fault, not mine.
The district manager has not returned the voice mails, the customer service rep, Lisa, said they won't do anything, and the corporate office must be run out of a basement, because their number doesn't work.
So what if the necklace was $7, I refuse to let some trashy place think they can get away with selling defective merchandise because they are covered by their return policy.
This report was posted on Ripoff Report on 06/23/2008 12:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Forever-21/Aurora-Illinois-60504/Forever-21-Cheap-store-rips-off-consumers-Aurora-Illinois-343193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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