- Report: #297196
Report - Rebuttal - Arbitrate
Complaint Review: Fred Meyer
Fred Meyer1100 N Meridian Puyallup, Washington U.S.A.
Fred Meyer They Are Lying To You - Do Not Believe Them Puyallup Washington
*Consumer Suggestion: Resolving the issue
*UPDATE Employee: Solution to your problem
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When I tried to do so, they refused to do so because the one that I had was previously opened, and was not allowed to be exchanged. I told the female at the Customer Service desk that there was a problem with discs two through four (one episode would play, then would either lock up or shut off my DVD player); but since they did not have another one to exchange, that I would have to take it to another store and deal with it.
As a former employer of Fred Meyer, I was taught to take care of the customer. This person was not helpful at all (as to where I could exchange this defective piece), and the fact that I had to drive to another store to exchange this item (which was subsiquently defective as well - has the same problem) has let me know that Fred Meyer does not appreciate its customer base. I have not step foot in a Fred Meyer store since then, nor do I plan on entering another Fred Meyer store anytime soon (if at all).
This report was posted on Ripoff Report on 01/05/2008 02:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fred-Meyer/Puyallup-Washington-98372/Fred-Meyer-They-Are-Lying-To-You-Do-Not-Believe-Them-Puyallup-Washington-297196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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