- Report: #1122637
Report - Rebuttal - Arbitrate
Complaint Review: G.E.
G.E.louisville, Kentucky USA
G.E. Jennifer, customer service would not return my money on a defective product. would only issue a mail in G.E. rebate louisville nationwide
*Author of original report: Ripoff Report.com??? ohh we found a special
*Author of original report: Next Day
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I purchased a disposal from Wal *Mart .com. It has been over 90 days from purchase before installation, so I can’t return it to the store. The disposal turns backwards. I am a plumber I have only had this happen one time before now.
I called customer service to have the disposal replaced. I was only given the choice of receiving a G.E. rebate for$109.00. My original purchase price was $109.00 the price is now $150.00.
Just give my money back or replace the disposal.
Why should I pay an additional $40.00 for a manufactures obvious defect?
G.E. expects me to make a G.E. (only) purchase. Then send proof of purchase and scan code by snail mail, then wait for a check.
I just wanted a replacement or my money back.
This report was posted on Ripoff Report on 02/10/2014 07:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/GE/louisville-Kentucky-432402/GE-Jennifer-customer-service-would-not-return-my-money-on-a-defective-product-would-o-1122637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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