- Report: #1006908
Report - Rebuttal - Arbitrate
Complaint Review: Gold's Gym
Gold's Gym1701 W. Ben White, Austin, TX Austin, Texas United States of America
Gold's Gym Seems uninterested in resolving a KNOWN issue regarding theft Austin, Texas
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Today, 1/31/2012, I did get a call from Lisa Johnson from Gold's corporate this morning. I learned that Gold's will not tell me what the resolution is to the KNOWN locker issue and will require a subpoena to share the video footage (which still has not been reviewed despite me giving them a description) with the police and they will NOT be notifying their law abiding Members of any crimes that occur on their premises (inside or out). I will only be told that the situation is resolved but will not be told what the resolution is. Not a great answer. It does not inspire confidence in them. What it does inspire me to do is continue to push for resolution and to look for another gym. It also inspires me to inform people of the risks of using their facilities and the poor treatment you'll receive if you are the victime of a crime. Apparently, they are more concerned with their criminal members than their loyal, law abiding members.
This report was posted on Ripoff Report on 01/31/2013 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Golds-Gym/Austin-Texas-78704/Golds-Gym-Seems-uninterested-in-resolving-a-KNOWN-issue-regarding-theft-Austin-Texas-1006908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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