- Report: #1040658
Report - Rebuttal - Arbitrate
Complaint Review: Gold's Gym
Gold's Gym112 Plaza Dr, West Covina, California United States of America
Gold's Gym Gold's Gym Keeps Charging My Card & I Don't Even Have a Membership! West Covina, California
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The card change never happened and they have been charging my card for the last 5 months, even though we told them not to. Eventually, my boyfriend moved far away and wanted to cancel the membership. He was never told of a cancellation fee and couldn't come in to canel it in-house. Later, he had physically gone in to stop payment. However, they still have not stopped payment on the account and I had never given them authorization to charge my card. For the last 5 months, I've been charged $44/month for a membership that was never mine. All managers have been avoiding my calls and emails and never fixed the issue.
This report was posted on Ripoff Report on 04/04/2013 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Golds-Gym/West-Covina-California-91790/Golds-Gym-Golds-Gym-Keeps-Charging-My-Card-I-Dont-Even-Have-a-Membership-West-Covin-1040658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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