• Report: #244327

Complaint Review: HerRoom.com

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  • Submitted: Mon, April 16, 2007
  • Updated: Mon, April 16, 2007

  • Reported By:Clarion Pennsylvania
HerRoom.com
1295 Majesty Drive Dallas, Texas U.S.A.

HerRoom.com NO REFUND by April 16th, 2007 for 3 bras returned via insured U.S.P.S. March 9th. Ripoff Dallas Texas

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If nothing else, this has been a learning experience. One should check for bad reports BEFORE ordering with a new company. On my first order, all went well. I ordered four, and returned three- kept the best fitting and most expensive. I received a timely refund, probably because I was doing an exchange. On the second return of three bras totaling $103.60- no refund. I mailed them insured U.S.P.S. and they have confirmed they received them, but say the communication between the warehouse and the office (or somewhere) takes weeks. My postal receipt is dated Mar.9th, and they would have received it no later than the 12th. As of April 16th, no credit has been issued. And now, they do not answer my emails.

In all my years of mail orders, online orders, plus Ebay auctions, I have never seen any company this slow or unresponsive.

Beverly
Clarion, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 04/16/2007 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/HerRoomcom/Dallas-Texas-75247/HerRoomcom-NO-REFUND-by-April-16th-2007-for-3-bras-returned-via-insured-USPS-March-9-244327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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