• Report: #447364

Complaint Review: Husky Power Washer - Home Depot

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  • Submitted: Wed, April 29, 2009
  • Updated: Wed, December 23, 2009

  • Reported By:Bensalem Pennsylvania
Husky Power Washer - Home Depot
900 Rock Hill Drive Bensalem, Pennsylvania U.S.A.

Husky Power Washer - Home Depot - Husky Electric Power Washer Not for everyday use, they are junk Bensalem Pennsylvania

*UPDATE Employee: Hello

*Consumer Comment: Actually, for as cheap as they are...

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First I went to home depot to buy a power washer, I ended up buying the husky 1600 electric powerwasher, seemed like a good deal. The thing is very powerfull but after useing it 2 days it broke. The tiny o-rings in the guns broke. Went back to home depot, they don't sell parts. I had to call husky hotline up, was told to go to a husky parts dealer 5 miles from my house to buy replacement o-rings. When I got to the dealer, ends up you can't buy just the o-rings you need. You have to buy a big bag with 10 o-rings in it, all different sizes. Ends up in the bag of 10 rings only 1 is the size I need. The bag cost $6.00 got home replaced the o-ring. I used the power washer again. Guess what after useing the power washer just one day, it broke again, the o-ring broke again. I took the piece of junk back to home depot, luckly I know people who work there and I was able to return the whole thing with no problem.
I ended up buying the cheaper Husky electric power washer the 1400 psi unit. I noticed the gun didn't have o-rings in the gun, so I wouldn't have to deal with them. To make a long story short, save your money, this unit is even worse then the first one I bought. The unit is not nearly as powerfull, it's very cheaply made. I ended up returning it because the little hose connector is plactic and the treads going into the unit get stripped after removing 4-5 times and needs to be replaced. I returned that unit also.

Tony
Bensalem, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 04/29/2009 04:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Husky-Power-Washer-Home-Depot/Bensalem-Pennsylvania-19020Hus/Husky-Power-Washer-Home-Depot-Husky-Electric-Power-Washer-Not-for-everyday-use-they-447364. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hello

AUTHOR: Customer Service Manager - (U.S.A.)

I am a Customer Service Representative at the Husky Power washer Company. Please accept my apology for the issue you experienced with your 1600 pressure washer.

 

Please contact us at 888 550 1606 or cservice@fna-group.com

If you leave us a voicemail, please provide your full telephone number including the area code. We also ask that you speak clearly.

Reference this posting when you make contact and we will resolve this issue to your full satisfaction.

 

Thank you,

Husky Customer Service Team

 

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#2 Consumer Comment

Actually, for as cheap as they are...

AUTHOR: John - (U.S.A.)

I'm surprised at how well mine has held up.
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