- Report: #967481
Report - Rebuttal - Arbitrate
Complaint Review: Interval International
Interval InternationalInternet United States of America
Interval International They cheated me out of a year, Internet
Then, I got to thinking, what if they trade doesnt go thru for the week in Molokai? So, I called II to make sure they used my older (2011) week, the one that expires 2012 for the trade and not the newer one that expires in 2013. Sure enough, they used the newer week for the trade. In other words, if the trade for Molokai did not go thru I would be cheated out of one banked year. When I got no satisfaction from the first guy, I asked to speak to a supervisor (probably his peer sitting at the next desk). She gave me the same song and dance (we have no control how the computer makes the trade BS), so I asked why they could just go in the computer and switched the two weeks, a simple data entry. Cant be done, she claimed. I told her to cancel my request for Molokai. She did extend my older week (to one that expires this year) for 4 more months, which really doesnt help me or solve the problem.
I have been an II member for 20 years and as the mandatory membership fees AND trade fees have gone up, the service has gone down. Be extra careful if your timeshare only allows you to trade thru II.
This report was posted on Ripoff Report on 11/10/2012 03:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Interval-International/internet/Interval-International-They-cheated-me-out-of-a-year-Internet-967481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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