- Report: #60302
Complaint Review: Kinko's
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| Kinko's 501 East Holly
Bellingham, Washington U.S.A. |
|
Kinko's ripoff Bellingham Washington
*Consumer Comment: Fax charges are way too high
*UPDATE Employee: Agree with the Rebutal
*Consumer Comment: Don't See the Ripoff
*UPDATE Employee: Jake is right.
*UPDATE Employee: Check prices before using services.
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Andrew
Bellingham, Washington
U.S.A.
This report was posted on Ripoff Report on 06/10/2003 09:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kinkos/Bellingham-Washington-98225/Kinkos-ripoff-Bellingham-Washington-60302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Fax charges are way too high
AUTHOR: Rob - (United States of America)
SUBMITTED: Wednesday, July 14, 2010
It's not that Fedex/Kinko's is forcing people into using their WAY overpriced fax services, or not posting prices....the point is this service is WAY overpriced. The original report/reporter is correct...the pricing structure is ridiculous. I don't know how the company execs can sleep at night knowing they just charged someone $10 to send a fax that cost them $.003 for that one minute of their local monthly land-line cost. If you want to be fair regarding the 24-hour staffing, then charge more for someone to fax at 3am as opposed to noon. Otherwise, this subject belongs right where it is...FedEx/Kinkos is a RIP OFF when fax'ing locally because you are charging WAY WAY WAY too much!! Isn't that the whole definition of a rip off? Hello? Is this thing on?
#2 UPDATE Employee
Agree with the Rebutal
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Wednesday, July 28, 2004
post the fax charges for sending faxes
for example the following is based on store I work at (Los Angeles) area local calls (area 213,818,805,562,310,toll free numbers) we charge a $1.00 a page (kinko cover pages are free] long distance (anything out of the local area are $2.00 for the first page and 1.50 for every page after that, International calls are $6.00 for the first page and $3.50 per page after that.
when I help a customer I tell them the prices before I send the fax for them [some kinkos do have self-service faxes]
If you don't like it, buy your own fax/copy machine and quit bitching. Several months ago, someone shot up the local Kinko's almost hitting an employee inside at 1 AM. You can buy a fax machine for $50 give or take. Kinko's services people and their needs, Office Max sells merchandise and does the other as a sideline. If you don't like the price, go somewhere else.
I have never reached into a customers wallet and removed money, a customer is resposible to look at the prices before using the services.
#5 UPDATE Employee
Check prices before using services.
AUTHOR: Jake - (U.S.A.)
SUBMITTED: Thursday, April 15, 2004
You don't walk into a grocery store, fill your cart and then whine about the final price at the check-out do you? You are responsible for asking or checking the price of the item before you purchase it. Simple as that.
