- Report: #764677
Report - Rebuttal - Arbitrate
Complaint Review: Milanoo
Milanoo3rd Floor Building B3 Software Park Tianfu Avenue Chengdu, Select State/Province United States of America
Milanoo Customer Service won't respond to complaints Chengdu, Other
My wedding is October 29th and I have to have time to do some altercations to the dress but at this point I can not even get them to respond and exchange the dress. The sash it came with is a very ugly gold color and is sewn into the dress so it is not like I can just take the whole dress apart to put the color of sash I want. My fiance and I ordered the dress with the champagne colored sash. I am very frustrated at the fact that the on-line chat tells me they will contact us via email with an authorization number and where to send the dress and to be patient but we get no response. I tried again today to contact them and now my messages wont go through nor can I get on-line chat to respond nor is the email address valid. Is there anything we can do?
This report was posted on Ripoff Report on 08/13/2011 06:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Milanoo/Chengdu-Select-StateProvince-610041/Milanoo-Customer-Service-wont-respond-to-complaints-Chengdu-Other-764677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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