• Report: #876606
Complaint Review:


  • Submitted: Tue, May 01, 2012
  • Updated: Tue, May 01, 2012

  • Reported By: kesha — charlotte North Carolina United States of America
da yang road #11 bao an district Internet China

milanoo not whats on the webpage, false advertisement shenzhen, China

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I ordered a cocktail dress from this website for my daughter's wedding, I paid to have the shipment expedited and I did receive it until a month later, after continuous emails. When the dress finally arrived it was nothing like the dress on the website, so I emailed the customer service and expressed my concerns they responded back by telling me to email them pictures and tell them the problem with the dress, so I did just that.

 The dress was nothing like what I saw on the website, it was not a size 6 and it had a bunch of pinholes in it. So they email me a form to download so I could return the dress, I download the form and called Fedex to find out how much it cost to have it shipped back, and they told me it was over $80, which was what I paid for for the dress.

So I emailed them back and told them that I can't afford to ship this dress back and that they should pay to have it ship back and they said no. Now I'm stuck with a dress and its nothing I could do with it. They won't refund my money back unless its shipped back, which I still lose almost $90 to return a dress. This dress looks like it cost every bit of $1 t make. All I want is my money back, the could have the dress, if they are paying fo the shipping.

This report was posted on Ripoff Report on 05/01/2012 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/milanoo/internet/milanoo-not-whats-on-the-webpage-false-advertisement-shenzhen-china-876606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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