- Report: #331655
Report - Rebuttal - Arbitrate
Complaint Review: National Home Protection
National Home Protection42 West 38th St. New Yrok, New Yrok U.S.A.
National Home Protection Rip off, Scam, & Fraud New York New York
October 16, 2007- I paid $45.00 fee to contractor for plumbing problem from sink & ceiling is dripping water from the Masters bedroom upstair. Made a hole in the ceiling downstair in order to fix plumbing. It was fixed but left the ceiling with the hole. I reported to NHP about the unfinished job. Told me to hire someone to fix it & I will get refund. I hired someone and spent $225.00. I faxed copy of receipt twice. I called after a week, told me a different story-will only refund $55.00 ($100.00 minus $45.00 service fee again). I asked to speak to the manager, tranferred me to a name Mike Moore who was in the meeting & I left a message. I called him several times but never call back. He's in meeting everyday! I finally spoke to an agent told me to email to Disputes. I got tired of it, so I requested to send $55.00. Will be mailed in few weeks but never came.
March 18, 2008-I paid $45.00 fee to contractor for swimming pool pump problem. My pool needs a new motor. NHP denied the service because I can't provide a maintenance record. I sent to Disputes but still denied. After that, they insisted that my policy is expiring soon and wants me to renew it! I told them, send my $225.00, do my pool service, & send my Home Depot.
PLEASE DON'T purchase home warranty with NATIONAL HOME PROTECTION! NHP has many complains but why is the business still on!
This report was posted on Ripoff Report on 05/09/2008 12:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Home-Protection/New-Yrok-New-Yrok-10018/National-Home-Protection-Rip-off-Scam-Fraud-New-York-New-York-331655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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