- Report: #357313
Report - Rebuttal - Arbitrate
Complaint Review: Predictomobile
PredictomobilePredictomobile, One Bridge Plaza, Suite 275, Ft. Lee, NJ 07024 Fort Lee, New Jersey U.S.A.
Predictomobile unauthorized billing Fort Lee New Jersey
*UPDATE Employee: Customer Care
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Further, if you read the Predictomobile Official Rules, there is not telephone number provided for customer service. Other than text messaging instructions, the only contact information offered is an address for a "sponsor" and "administrator."
I believe if a consumer did send a "STOP" text message to the number provided, Predictomobile would say the conssumer "authorized" a response by sending a message to 654654.
When I called the 800 number and was not satisfied with the "customer service" provided, I askd for the name of an individual in Ft. Lee, to whom I could address my concerns, but the Customer Service Supervisor, absolutely REFUSED to provide a name or telephone number. The entire company seems to operate with uneducated and untrained employees.
Also, if a cell phone owner reads a text message sent by Predictomobile, the company states that you have agreed to their terms/conditions and begins billing you a monthly fee of $9.99, whether you respond to the text message or not.
Upon receipt of the charges on my cell phone statement, I reported the unauthorized use to my cell phone service provider, (TMobile) who agreed to block any further text messages sent by Predictomobile. But, I am extremely disappointed that TMobile is a participant in a subscription program that allows its customers to be ripped off.
This report was posted on Ripoff Report on 07/30/2008 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Predictomobile/Fort-Lee-New-Jersey-02075/Predictomobile-unauthorized-billing-Fort-Lee-New-Jersey-357313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.