- Report: #15333
Report - Rebuttal - Arbitrate
Complaint Review: Ryder Truck Rental
Ryder Truck RentalNationwide U.S.A.
DO NOT TRUST RYDER WITH YOUR POSSESSIONS, OR THEIR EQUIPMENT *UPDATE check is in the mail!
*0: check is in the mail!
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The people at Ryder connected the trailer to the truck & sent me on my way. I checked the chains & the hitch to make sure they were connected before I left out & loaded my car rught there.WE loaded the truck & left out.
Once I was in Missippi, I went over a bridge ,checked my mirrors,by now it was dark,when I looked in the mirrors I saw sparks flying. I eased the truck over to the shoulder.Went to the trailer & saw that it had come of the truck, because the nut that holds the triler ball on the truck had come off,apparantly from NOT being tightened with a wrench & went UNDER the rear of the truck, & my car was into the rear of the truck.
I called the police to make a report & called ryder roadside assistance to report it to them. they sent a repair guy out & he could not get a ner ball untill Saturday morning. Saturday they replaced the trailer and the hitch ball, I loaded my car on the trailer & was moving again.
I made the rest of my trip successfully, THANK GOD!! But when I called Ryder customer service today, to get my car repaired & to get reimbersed for the meals & hotel room, they told me that they would not pay for any damages nor anything else.T
he damage to my car was probably only about $3000, plus I missed work on Monday ,since I lost a night in missippi. They told me that since I had 2 adults & 2 children in the cab of the truck, on a bench seat,that they would pay for NO damages, then when I asked for their corporate address & phone # they said"we dont have that information" another lie from them.
What this tells me .Is that when they are negligent, they do not want to hold up their end. As I see it, haveing 4 people in the cab of the truck ,had NOTHING to do with they triler ball coming off of the truck & damaging my vehicle.
Ore City, Texas
This report was posted on Ripoff Report on 02/27/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ryder-Truck-Rental/nationwide/DO-NOT-TRUST-RYDER-WITH-YOUR-POSSESSIONS-OR-THEIR-EQUIPMENT-UPDATE-check-is-in-the-mail-15333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.