• Report: #1160890

Complaint Review: SEARS

  • Submitted: Wed, July 09, 2014
  • Updated: Wed, July 09, 2014

  • Reported By: Jim — Gilbert Arizona

SEARS - Kmart - Sears Holdings Sears.com Bait and Switch RIPOFF Chicago Nationwide

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Sears is a RIPOFF, do not purchase items online. FALSE ADVERTISING. Here is a link for a NFL display they list on sears.com and kmart.com listed as HOT BUY. Ad says "Riddell 32 Piece NFL Match Up Set with Display Case".
 
But what they sent me was a set for 3 Year olds and up, and it's listed everywhere else at about 20% less than Sears and it wasn't even close to what I was supposed to get. Some "HOT BUY".

I would never have purchased this. It's a young boys toy, I ordered what was supposed to be a gift for a 25 yr old man. Thanks for ruining that too. I called the store at Superstition Springs in Mesa, AZ and the sales associate Lois told me Marilyn the store manager said I can't return it there, I called the online customer service and the associate from somewhere in the Mideast told me they would give me a $5 sales adjustment for inconvenience and they would contact management about false advertising.
 
Obviously I'm very displeased with this purchase and I highly recommend to everyone you DO NOT PURCHASE from them. This is their 3rd strike within a few years. Basically I did not get what I sold to me so I guess my next step is to call my bank and dispute the charge of $60.54 to my visa card, luckily it's not a Sears credit, that's another nightmare to deal with.

SEARS RIPPED ME OFF AGAIN - Do yourself a favor NEVER APPLY FOR A SEARS CARD - Employee's are spiffed ($3-$4 per sign up) and threatened to lose their jobs for not getting quotas of new credit cards.

This report was posted on Ripoff Report on 07/09/2014 08:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/SEARS/nationwide/SEARS-Kmart-Sears-Holdings-Searscom-Bait-and-Switch-RIPOFF-Chicago-Nationwide-1160890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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