Report: #105875

Complaint Review: SYMANTEC - Norton

Submitted: Sat, August 28, 2004
Updated: Sat, September 11, 2004

Reported By: Eddie — Las Vegas Nevada U.S.A.

SYMANTEC - Norton

www.symatec.com Cupertino, California U.S.A.

Phone:
Web:
Category: Software

SYMANTEC CORPORATION rebate rip-off! Cupertino California

*Author of original report: Symantec

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0Author 1Consumer 0Employee/Owner

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Purchased Norton Internet Security 2004, sent all required info, proof of purchase, rebate receict, qualify version of previous sofware. I received a post card deniying my $30.00 rebate telling me there was no purchase date on the receipt. I kept a copy of the rebate receipt and the purchase date is printed on the bottom. This is not over.

Eddie
Las Vegas, Nevada
U.S.A.

This report was posted on Ripoff Report on 08/28/2004 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/SYMANTEC-Norton/Cupertino-California/SYMANTEC-CORPORATION-rebate-rip-off-Cupertino-California-105875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Symantec

AUTHOR: Eddie - (U.S.A.)

SUBMITTED: Saturday, September 11, 2004

9/10/04 -I sent emails to Symantec customer service complaining of their denial of my 30.00 rebate. They did not respond to any of them. I re-sent a copy of the original receipt (with their idiotic little "denial post card that expired the end of Sept 2004) that has the date of purchase clearly printed on the bottom of the page this time, not the rebate receipt printed by FRY'S Electronics.

I am waiting to see what happends now. If I get another denial, its off to the NV district attorney's office and the office of consumer affairs to file a formal complaint.