• Report: #677457

Complaint Review: Safe National OF America

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  • Submitted: Sat, January 01, 2011
  • Updated: Sun, January 09, 2011

  • Reported By: Pami — St. Petersburg Florida United States of America
Safe National OF America
Saint Petersburg, Florida United States of America

Safe National OF America Item not Fresh from the Box Saint Petersburg, Florida

*Consumer Comment: Hey Mr. "owner", an open challenge to you.

*REBUTTAL Owner of company: Damaged Item. . .,

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So far, Ive never had bad experiences with Safe National America until last week. I bought a software about 8 days ago, that was a Musix Maker Software. I wasnt able to check whether its functioning or not because you woudnt really expect the latter right. You always think that they work well, considering that its new. So when I should finally get to test it, Ive notice there were some fine scratches that are hardly visible to the naked eye. It appeared to me that it isnt new. When I mounted the disc on the player, it didnt budge. Unbelievable! The package looks new, the disc also looks new actually, you wouldnt realize if youre not that meticulous on things but I did and so I called the company and they denied me of an explanation. They just said theyd replace it next week. Theyre unbelievable. Up until now Im still furious.

This report was posted on Ripoff Report on 01/01/2011 08:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Safe-National-OF-America/Saint-Petersburg-Florida-/Safe-National-OF-America-Item-not-Fresh-from-the-Box-Saint-Petersburg-Florida-677457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Hey Mr. "owner", an open challenge to you.

AUTHOR: Steve - (U.S.A.)

Your "business" is nothing more than an online SCAM. You are NOT in "business". You are a fraud.

My challenge to you, right now.

Post a picture which shows the address of any physical business location you have.

Upload a copy of a business license from any physical location you have.

Post a copy of your corporate charter.

Post your EIN.

Post any PHYSICAL BUSINESS ADDRESSES for your company AND LISTED, local, business phone #'s.

All anyone has posted so far is a "portable" toll free #, and some UPS Store addresses.

Until you PROVE me wrong, you are just another online scammer and a "wanna be". There is no "business".

You are an idiot. Get out of Mommy's basement now.

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#2 REBUTTAL Owner of company

Damaged Item. . .,

AUTHOR: Safe National of America - (USA)

Per the customers complaint, this is the first negative experience that (s)he has had.Worth noting is the fact that the issue was resolved to the customers satisfaction other than a time delay in the resolution.As is true with most retailers, our company investigates every complaint to ensure complete customer satisfaction with the final resolution.This thorough investigation of each complaint guaranteesthat each customer complaint receives complete attention, that each facet of the complaint is addressed in its entirety, and that customers are provided with complete satisfaction with the end result.Some delays in addressing customer concerns during the holiday season are attributable to the fact that increased sales inquiries resulted in longer than anticipated delays in responding to customer assistance requests.

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