Report: #667368

Complaint Review: Safe National of America

  • Submitted: Thu, December 02, 2010
  • Updated: Fri, February 18, 2011
  • Reported By: Ro — New Britain Connecticut United States of America
  • Safe National of America
    111 2nd Ave NE
    St. Petersburg, Florida
    United States of America

Show customers why they should trust your business over your competitors...

Noticed a $1 check being cashed from my account.  Since i hardly ever use checks from this account it instantly caught my attention.  I looked to see who I would write a $1 check to.  It was an electronic check made out to Safe National of America with only a phone number on the check.  When I called then number I only got a voice mail that didn't identify who the company was.  I concluded the dollar amount was to see if the account was valid and that I would see more debits from this company in the future.  I do not know who they are and the dates of the check are not valid because I did not make any purchases.
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This report was posted on Ripoff Report on 12/02/2010 08:12 AM and is a permanent record located here: http://www.ripoffreport.com/reports/safe-national-of-america/st-petersburg-florida-33701/safe-national-of-america-phishing-for-potential-rip-off-illegally-removed-funds-from-ch-667368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#1 General Comment

Give me a working number and I will call it

AUTHOR: Dtroas - (United States of America)

You get saying talk to someone. Well it is hard for anyone to talk to anyone if they do not have a working number so give me one. And I would call and say Hey look I want my money refunded no one gave this company to take from me.
SO come off with it .... There is several people waiting.
Thanks
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#2 Consumer Comment

There are about 100 reports that "Safe National" is stealing from bank accounts

AUTHOR: Jim - (U.S.A.)

BUT they say they're NOT thieves, BULLSH*.

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#3 UPDATE Employee

No Fraud Committed!!

AUTHOR: Safe National - (United States of America)

In response to the claim of unauthorized charges being debited from customers checking accounts, we state the following:

1. All orders are tracked via tcp/ip address. This data is collected and maintained by our offices.In addition to this information, we also record the email address and mailing address of each customer to protect them from fraudulent activity related to their purchases.

2. If a customer believes that (s)he has been incorrectly charged for an item, (s)he is able to call our customer service department and request assistance at any time.

3. We, like many other online vendors, rely upon a third party billing company to process our payments.When any discrepancy is reported to our customer service department, we immediately contact them in order to resolve the matter.We do this in a timely manner so as to avoid any unnecessary delay in resolving the matter with our customer.

4. We strive to provide the very best products to each customer and attempt to provide dynamic and efficient customer service at all times.

5. If assistance is need in resolving any concern or complaint, a customer may reach our customer service department at the following number:

1 800 587 0332.

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#4 UPDATE Employee

contact support

AUTHOR: consumer support - (United States of America)

please contact customer support at 1800 587 0332 we are open all day you may have just missed a rep when you called

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#5 Consumer Suggestion

Email the president of the company!

AUTHOR: Ziggy - (United States of America)

I suggest you email the president of Safe National of America. His name is Nicholas Potter, at info.bestsavingsource@gmail.com. I couldn't get through on the 800 number so I found this info and raised some heck after they stole $29.95 out of my checking account. He told me to call the 800 number but I refused because it just goes to voice mail and no one returned my call. I pushed the issue HARD and he finally said he's issuing a refund to me. I will not rest until that money is back in my account. He never would explain what the charge was for, either! Outright theft!!

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