- Report: #146986
Complaint Review: Sirius Radio
| Sirius Radio 1221 Avenue Of The Americas
New York, New York U.S.A. |
|
Sirius Satellite Radio I payed for a year subscription and canceled with 6 months left and they tell me that I will not get any money back due to a 75 dollar disconnect fee. What a ripoff. New York New York
*UPDATE Employee: response to rebuttal
*Consumer Comment: Smart move
*UPDATE Employee: response
*Consumer Comment: By-the-month Subscription Fee. You must pay in advance
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Richard
Hampton, Georgia
U.S.A.
This report was posted on Ripoff Report on 06/21/2005 03:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sirius-Radio/New-York-New-York/Sirius-Satellite-Radio-I-payed-for-a-year-subscription-and-canceled-with-6-months-left-and-146986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
response to rebuttal
AUTHOR: Heather - (Canada)
SUBMITTED: Saturday, January 06, 2007
POSTED: Friday, January 05, 2007#2 Consumer Comment
Smart move
AUTHOR: Richard - (U.S.A.)
SUBMITTED: Wednesday, December 27, 2006
POSTED: Wednesday, December 27, 2006The early termination fee is pretty straightforward, and much like the ones cell phone companies charge. Not really a "rip off", just a business decision.
#3 UPDATE Employee
response
AUTHOR: Heather - (Canada)
SUBMITTED: Tuesday, December 26, 2006
POSTED: Tuesday, December 26, 2006#4 Consumer Comment
By-the-month Subscription Fee. You must pay in advance
AUTHOR: Jason - (U.S.A.)
SUBMITTED: Wednesday, June 22, 2005
POSTED: Wednesday, June 22, 2005------------------------------------------------a) Subscription Fee. You must pay in advance, by credit card or branded debit/check card, or, for committed Subscriptions of at least one year in length, by check or money order, at the rates in effect at the time of payment, for any Service ordered for use with your SIRIUS Receiver (including Service ordered by your children or other family members or drivers of your vehicle), with or without your permission, through all periods until your Service is canceled. You will receive a paper invoice only if you commit to a Subscription of at least one year in length and elect to pay by check or money order. You will be responsible for all Subscription fees, other charges and fees and purchases under your account. Our Subscription fees and other charges and fees are subject to change.
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So, reading that it seems that they would not allow you to pay by check/money order on a monthly basis. To go month-to-month requires a credit/debit card, or, perhaps as you said access to a banking account. Not that unusual nowadays.
Later on in their terms comes...
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c) Administrative Fees. In order to minimize our monthly subscription fees, we may charge you one or more of the following fees, all of which are subject to change:
3. Cancellation Fee: If you cancel your Subscription prior to the end of a prepaid Subscription or committed Subscription period, we may charge you a cancellation fee of up to $75.00.
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So, they haven't really done anything dirty, but in your specific situation it doesn't work out well for you. Probably should have just kept the service until it ran out, at least that way you would have gotten something for your money, or, consider getting a check card from your bank. There's no charge for it from most banks, and you have the same credit card protections on it.

