• Report: #735076

Complaint Review: University of Phoenix

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  • Submitted: Tue, May 31, 2011
  • Updated: Mon, June 06, 2011

  • Reported By: mmhh0411 — Maine United States of America
University of Phoenix
3157 E. Elwood St. Phoenix, AZ 85034 3157 E. Elwood St, Arizona United States of America

University of Phoenix Axia college/Apollo group ripoff/scam 3157 E. Elwood St, Arizona

*UPDATE Employee: Office of Dispute Management

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I started at UOP online in 2009. I thought it was a great idea. Honestly, the classes were easy but when it came to needing help, the instructers were never available to assist. I didn't have any issues really until I started asking around at local businesses if they accept UOP degrees(which I was told by my academic advisor that the state I live in has never ran into any problems with the degree) Come to find out, out of the 39 businesses I went to, not one of them would accept a UOP degree because they said it was an shady school.

My next issue came with financial aid. I had no issue with the way the money was being disbursed until I noticed that more and more money was coming out of my financial aid then what I was told. I contacted the lender as well as the school and told them that I wanted the loan disbursed to me.  The school said no problem but when it came down to the disbursement of my loan, the school took it all.

I left the begining of this year for a legit university in my state. I was smart and requested my transcripts prior to withdrawing. I waited until the end of my two classes before I withdrew, yet somehow the school said I still owed them money. Originally they said I owed 150 to cover class costs(even though I told them i was withdrawing at the end of my classes and I did) then it went up to 1200, then down to 348.

This is the poorest excuse of a school I have ever seen. They are rip off artists. The staff is mediocre at best. Most of them are extremely rude. I am currently trying to figure out what my next move should be in regards to my student loans. I refuse to pay for that schooling. It was a ripoff. I think UOP should be shut down for good! All it is is an over glorified pyramid scam.

This report was posted on Ripoff Report on 05/31/2011 09:32 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Office of Dispute Management

AUTHOR: Uofphoenix - (U.S.A.)


I'm sorry that you did not have a good experience with the University. If you would like to file a formal grievance in regard to your account, there is a department available to assist you. Please contact the Office of Dispute Management at or 602-557-5566.

~ Libby Bailey, Sr. Student Relations Administrator
for the Office of Dispute Management, University of Phoenix 
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