- Report: #1171930
Report - Rebuttal - Arbitrate
Complaint Review: Verison wireless
Verison wirelessNationwide USA
Verison wireless Ran up usage time which caused $240 fee by using my AOL phone acct. Jacksonville, Florida
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Just got new Samsung Galsxy s5 phone through Verison.
I think Verison has ran up my usage time through my AOL account. It is the only app. that had the 8 megabyte usage fee. $240. was added to my first bill.. I've spent a few hours on the phone with reps. and at the Verison store. They are supposedly doing an investigation. Its a lopsided situation whereas they can't show you what the $240 bought. The only app. that used the time was the AOL acct. and I think Verison engineered it from their end to get revenue from a new unsuspecting customer. I got no notices of high usage.
This report was posted on Ripoff Report on 08/24/2014 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Verison-wireless/nationwide/Verison-wireless-Ran-up-usage-time-which-caused-240-fee-by-using-my-AOL-phone-acct-Jack-1171930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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