- Report: #204655
Report - Rebuttal - Arbitrate
Complaint Review: Video Professor
Video Professorwww.videoprofessor.com Denver, Colorado U.S.A.
Video Professor Misleading Commercials, deceptive practices ripoff Denver Colorado
*Consumer Comment: The Video Professor is a Crook!
*Consumer Comment: Not a rip-off here, sorry
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Since I was only interested in a single subject (PhotoShop), I figured it was worth the $6.95.
Received the package, installed without, as many people must do or VP wouldn't still be in business, reading the accompanying manual.
About 6 weeks later, received an Excel lesson. Since I had never ordered this, I checked my credit card. Sure enough, there was another $6.95 charge along with a charge for $79.95.
Finally read the little book that came with the first lesson. On the second or third page it states that unless you return 1 of the 3 cd's that come with the lesson, you will be charged full price - now $79.95. AND, here's the kicker, you are AUTOMATICALLY enrolled in their "lesson of the month" club.
I called and got an RMA for the Excel lesson. May or may not have been refunded the $6.95, but I haven't gotten another lesson since.
In my opinion, VP commercials are definitely misleading as there is no mention in the commercials of what you will be charged if you don't return the lesson.
So READ THE FINE PRINT!!
This report was posted on Ripoff Report on 08/05/2006 06:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Video-Professor/Denver-Colorado/Video-Professor-Misleading-Commercials-deceptive-practices-ripoff-Denver-Colorado-204655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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