- Report: #1001642
Report - Rebuttal - Arbitrate
Complaint Review: Walmart Family Mobile
Walmart Family Mobile702 SW 8th Street, M.S. 0705 Bentonville, Arkansas United States of America
Walmart Family Mobile illegal billing Bentonville, Arkansas
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Number provided to me:
877-760-8760 ext 64371
All this numbers were not helpful. I need to talk to someone live but the if you do not have the PIN number, the phone system would disconnect you. Which no PIN number was ever issued to me. I got some email addresses as listed below:
Both email fail to deliver. Deliver Failure. I've tried the website. Absolutely no way of canceling or list of contact information. I have stop using the service at the end of September 2012. According to the information I got from the Sales Rep. at Walmart store, just stop the payment then the service will discontinue. But I've tried to make sure by contacting someone via TELEPHONE, EMAIL, WEBSITE or FACE TO FACE. All unsuccessful. Somehow no one able to help or provide a correct information. Also, NO PIN number was provided to me from the start. There was no way in how to proceed this. But few weeks ago on 11/26/2012, the one phone number that I used above finally and somehow was able transfer to a live person. That person helped me by mailing a temporary PIN number. But the PIN did not work and because it didn't work a live person got on the phone. What was that! Walmart Family Mobile has issue within and they are trying to blame the customer for its mistakes. One customer service lady ID number 57001 Ms. Mafer acknowledged that they do have problems. Date of Purchase/Incident: 6/13/2012Requested Resolution: Stop the collecting process of the amount $184.72 and stop threatening me by stating "closed in good standing"Supporting Documents: Paid invoice, Letters from Walmart Family Mobile, Emails, Undeliverable emails.
This report was posted on Ripoff Report on 01/23/2013 12:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Family-Mobile/Bentonville-Arkansas-72716/Walmart-Family-Mobile-illegal-billing-Bentonville-Arkansas-1001642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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