Report: #102197

Complaint Review: Westlake Financial Services

Submitted: Wed, August 04, 2004
Updated: Thu, August 05, 2004

Reported By: — Spokane Washington

Westlake Financial Services

www. Los Angeles, California U.S.A.

Phone: 888-739-9192
Web:
Category: Loans

Westlake Financial Services, RIP-OFF WFS Posts Payments 1-2 weeks after receiving them. Los Angeles California

*Author of original report: Interest Charges don't add up!

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Could never figure out why our payments were taking so long to be received and post until we decided to track one with a delivery confirmation. Sent the payment at 11:11 am on 3/15/04, payment was picked up at 8:09 am on 3/18/04, payment did not post until 3/24/04! Alost a week later! Every payment was mailed on the 1st of the month but didn't post until around the 9th of the month or later -

Holidays are even worse and on 4th of July weekend payment was considered late even though they had it for a week and a late fee was charged. Since discovering this, we started making 2 payments a month so it would never be late again. And before that every month like clockwork, on the 5th we would receive a call asking why the payment was late when in fact they already had it!

We will never use this company again for any type of loan! I suggest if you do - to mail it 2 weeks before it is due!

Brandy
Spokane, Washington
U.S.A.

This report was posted on Ripoff Report on 08/04/2004 07:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Westlake-Financial-Services/Los-Angeles-California-90054-0807/Westlake-Financial-Services-RIP-OFF-WFS-Posts-Payments-1-2-weeks-after-receiving-them-Lo-102197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

0Author 1Consumer 0Employee/Owner

Updates & Rebuttals

#1 Author of original report

Interest Charges don't add up!

AUTHOR: Brandy - (U.S.A.)

SUBMITTED: Thursday, August 05, 2004

We keep all our records in financial software. After entering the information from the original contract and finding out how Westlake charges interest... we had an amoritzation schedule that shows what our payments were paying. When it came to pay off the loan nearly 4 months early - according to Westlake we were only saving $30 not the $120 showed by amoritzation schedule.

Can't get any explanation out of Westlake as to why the big difference!