Complaint Review: freecreditreport.com - Internet
- freecreditreport.com Internet United States of America
- Phone: 1-877-481-6826
- Web: freecreditreport.com
- Category: Credit Reporting Agencies
freecreditreport.com EXPERIAN *FREECREDR INFOFCR.COM CA Sneaky sneaksters, with itty print about enrolling for a membership (despite FREE in the name) Internet
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Concerned about being defrauded by an acquaintance (due to fraud we discovered), my husband and I got onto freecreditreport.com to check his report and ensure that this acquaintance hadn't been using my husband's identity in other ways. Since we hadn't gotten our annual "free report", and since this website offers a report for $1, we signed in with our billing info and harvested the report.
Thankfully no concerning items appeared on his report, but then we were defrauded by this website: a recurring charge on our bank account for 19.95, a "membership fee". I let the first one go, thinking maybe we'd misinterpreted the $1 offer and it was actually 19.95, but when it appeared in the 2nd month I called.
Apparently in the terms and conditions (which are not prominently available on the website) it says this will happen if you don't "cancel" the "free trial" in 7 days.
My complaint is that their $ seems to be made mostly off of the errors of people simply trying to access their free annual credit report, rather than customers trying to use their membership service. Although we didn't read the fine print, I still consider this company a scam taking advantage of the public for this reason.
This report was posted on Ripoff Report on 04/19/2012 10:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freecreditreportcom/internet/freecreditreportcom-experian-freecredr-infofcrcom-ca-sneaky-sneaksters-with-itty-print-870777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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