Complaint Review: Luminess Air - Stafford Texas
- Luminess Air 12802 Capricorn Street Stafford, Texas USA
- Phone: 1-888-793-7474
- Web: http://www.luminessair.com/
- Category: Beauty Products
Luminess Air Advertised product for $19.95 now want to charge me $300 plus $39.95 a month forever Stafford Texas
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On December 28th I saw a TV Commercial where this company offered an Airbrush system for $19.95 which I agreed to buy. Later they sent the purchase invoice which contained on very small letter words saying I will be charged $59.999 extra for 5 months more. I NEVER READ THAT because a purchase invoice is not where you should be warned about extra charges. Actually to advertise a product for $19.95 stating if you keep it it will cost later $320 or so is FALSE advertisement.
My credit card showed the $19.95 plus tax charge on January which I paid. On February I noticed extra charhges for $107 so I blocked my card. I wrote them about this and the only answer was to call a phone number that they did not answer after several attemtps. Later I started receiving threatening emails form them warning I owed $251 plus and that If I did not pay they will report me with credit companies. I respond I never authorized any extra charges.
Recently they send me a box I don't know what is in it I never asked for it. Therefore I sent back the box unopened. Now I received an email from them saying that not only I owed them $300 but I was also AUTOMATICALLY ENROLLED on a make up club where they intend to charge $39.95 monhtly forever.
I so regret entering this nightmare with this dishonest company. For 8 years I have purchased only on reputable sites such as amazon without a problem. I will not tollerate to pay for something I never intended to buy other than a system for $19.95. CAREFUL BUYERS PLEASE DON'T BUY ANYTHING WITH LUMINESS AIR learn from the present reports.
This report was posted on Ripoff Report on 03/12/2015 02:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luminess-air/stafford-texas-77477/luminess-air-advertised-product-for-1995-now-want-to-charge-me-300-plus-3995-a-month-1215319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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