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Report: #1053053

Complaint Review: ROOMS TO GO - SAN ANTONIO Texas

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  • Updated:
  • Reported By: BRAZIL — SAN ANTONIO Texas
  • Author Not Confirmed What's this?
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  • ROOMS TO GO SAN PADERO SAN ANTONIO, Texas Uzbekistan

ROOMS TO GO A SORRY COMPANY WHO ACTS LIKE THEY CARE ABOUT THIER CUSTOMERS SAN ANTONIO Texas

*UPDATE Employee: RTG response

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I will never purchase furniture from Rooms to go. They have the sorriest customer service and then when you ask for a refund they send you the check for the tax you paid on the items pick up their damage furniture then maybe a week later they will send you a check. Like I told the manager at customer service yall do stuff a*s backwards and then the little cutomer service girl laughed when I called customer service. This was a nightmare dealing with them not to mention that I was delivered the wrong furniture and had to wait a week to get damage furniture. Just a nightmare. When I called the store I was always promised a call back and only one Manager Edgar called back. Don't spend your money there!

This report was posted on Ripoff Report on 05/22/2013 03:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rooms-to-go/san-antonio-texas-78216/rooms-to-go-a-sorry-company-who-acts-like-they-care-about-thier-customers-san-antonio-te-1053053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

RTG response

AUTHOR: TellUsRTG - ()

POSTED: Thursday, May 23, 2013

 Thats horrible to hear. At Rooms To Go we pride ourselves on having world class customer service. I apologize that your furniture arrived damaged. I would like to look into this, could you send me a quick email with your order information to tellus@roomstogo.com attn: Rip Off report post?

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