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Report: #1142466

Complaint Review: SAMS CLUB - Pinellas Park Florida

  • Submitted:
  • Updated:
  • Reported By: Ina — St Petersburg Florida
  • Author Not Confirmed What's this?
  • Why?
  • SAMS CLUB 7001 Park Blvd Pinellas Park, Florida USA

SAMS CLUB Grocery ripoff Pinellas Park Florida

*Consumer Comment: No effect

*General Comment: Confused....

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The following is a copy and paste of the issue I reported to SAMS CLUB on their facebook page and their pathetic response.

Ina Springer---->Sam's Club

· Saint Petersburg, FL · 
I asked a friend of mine who is a member(Pinellas Park, FL) to pick me up a pan of asparagus pomodori w/ sundried tomato. Almost 2.5lbs at a cost of $13.40. The flavor was just fine, however I am VERY disappointed in the product overall. About 1/3 of the aspagus was simply inedible because the bottom, woody portions were included. I feel ripped off. Color me unhappy.

Sam's Club---> Hi Ina, we're sorry to hear that you were unhappy with our asparagus!
Like · Reply · 

Ina Springer--- How sorry? Such corporate cookie cutter replies mean nothing, in fact it is an insult. If you had read my post, you would know the aparagus was fine, it was the inclusion of the woody, inedible bottoms which amounted to about 1/3 of it. What that means in the language of the bottom line is that I threw about $4 in the trash. UNACCEPTABLE, both product and the hollow apology. For an apology to be meaningful requires ackowledging the exact wrong, making it right if possible AND making every attempt to assure it does not happen again. Fail on all counts.
By the way...am posting this entire convo to the newsfeed, permission set to public. I have 3k+ FB friends who have friends, who have friends.... And there are sites all over the internet to post such complaints. Welcome to this millennium.

This report was posted on Ripoff Report on 04/28/2014 04:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sams-club/pinellas-park-florida-33781/sams-club-grocery-ripoff-pinellas-park-florida-1142466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#2 Consumer Comment

No effect

AUTHOR: ramjet - ()

POSTED: Monday, April 28, 2014

First of all, why would anyone just take your word for your single sample of asparagus being representative of the whole company.

Then. I can assure you that your little rant will have absolutely no effect whatsoever to a company as large as Sam's Club, they get complaints every day and cannot take the time and effort to minutely investigate every one. This is why dealing with small stores can yield much better personal attention.

If this made you feel better it was worthwhile but it will have no effect on Sams Club.

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#1 General Comment

Confused....

AUTHOR: Tyg - ()

POSTED: Monday, April 28, 2014

 How is this SAMS CLUBS fault. DID THEY MAKE THE ITEM IN QUESTION?? If they did not then youre b******* on the wrong entity. If they did, then they are only doing what the consumer wants. The consumer will complain NO MATTER WHAT THE ISSUE IS!! YOU complain that they left too much of the plant, other will complain that there wasnt enough plant. No matter how hard they try they just CANNOT make every customer happy.

If SAMS did not make the product then you need to take this up WITH THE MANUFACTURER. Complaining even on a corporate level IS NOT going to change the corporate buyers purchases. If it was SAMS that made the item then even though YOU feel its a ripoff, the THOUSANDS of other customer who have purchased the item who dont think it is a ripoff is the group they are going to listen too. YOU sound like the type of consumer that no matter how much is done for you, you will continue to rant. In this instance I feel you are doing this because the reply you got did not satisfy you.

Now comes the FUN part. YOU have presented YOUR opinion AS FACT on the web. The web is a MEDIA OUTLET, and as such YOU are held to the very same laws that the PRINTED PUBLICATIONS MUST FOLLOW!! This means that since you have posted SLANDEROUS SPEECH and have used CHARACTER ASSASSINATION tactics, that SAMS can go after you in civil court. It gets EVEN BETTER!!! Because RoR NEVER removes a post once it has been posted, there is ZERO chance that its going to "disappear". So that means not only have you boned yourself, but YOUR POST is going to be on the web until the web or this site dies. AND that means as long as it is up, you are in danger of some overzelous corporate lawyer going after YOU because he needs a new BMW. So in just ONE post you will open up an investigation into ALL you have posted and all the sites YOU have spread YOUR particular brand of bitchy. EACH of those posts will ALSO be used against you. Then when they show a pattern of harrassment from YOU, each of those posts will be a added charge on the lawsuit and EACH of those posts will get them that much more money out of you. PLUS when you lose, and you will because the evidence IS overwhelmingly against YOU, YOU will have to pay ALL of the lawyers fees AND court costs. Isnt America GREAT!!!

To quote you.....Welcome to this millennium..........

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