- Report: #1049827
Report - Rebuttal - Arbitrate
Complaint Review: Sirius XM Radio
Sirius XM Radio1221 Ave. of the Americas New York, New York USA
Sirius XM Radio Misrepresentation of "Lifetime" subscription New York New York
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I subscribed to XM radio under the "lifetime" plan. At the time I paid them $400 for the subscription, I was told that over the life of the plan I could transfer the services up to 3 times. There was absolutely nothing said about the only way I could transfer was if the radio was stolen and it would transfer only to the new radio on the same vehicle and that I could not transfer it if I purchased a new vehicle later. I would NEVER have paid them $400 because I normally keep my vehicles 3 years or less. I am in the process of selling the original vehicle and called them to transfer the subscription to my new vehicle. That is when I was told that I could not transfer my subscription. Never was I told that "lifetime" actually meant only lifetime of the subscribed radio. What the company wrote to the previous complaintant is a complete lie. I have regular monthly subscriptions on 2 other vehicles and will never subscribe to SiriusXM when they expire.
This report was posted on Ripoff Report on 05/10/2013 07:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sirius-XM-Radio/New-York-New-York-10020/Sirius-XM-Radio-Misrepresentation-of-Lifetime-subscription-New-York-New-York-1049827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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