- Report: #1142655
Report - Rebuttal - Arbitrate
Complaint Review: Toshiba
Toshiba9740 Irvine Boulevard Irvine, California USA
Toshiba Scam Irvine California
*Author of original report: Heres the number for the president
*Consumer Comment: my experience so far with Toshiba and suggestion
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I bought a Toshiba Satilate Click in Feb of 2014, i have had nothing but issues with the computer. Suddenly they computer started to fall apart, screws dropping from the base of the computer. Called the Tech support and had to speak to a foreign person who did not understand English. I then waited until the next morning to call and after being on the phone for an hour still have a broken computer.
They're option was for me to pay money to have the computer shipped to them to have it repaired. When asking for a manager i got more attitude because the manager claims she is the only manager in the call center yet tells me to call back and ask for another.
The numbers listed on the website are ALL for tech support and the tech support is computer opperation that infact doesnt help with the issue.
I still have a computer that doesnt work and no refund and no replacement coming. This complaint will also be forwarded to the BBB of CA where the corperate office is infact located.
This report was posted on Ripoff Report on 04/29/2014 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Toshiba/Irvine-California-92618-1697/Toshiba-Scam-Irvine-California-1142655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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