Complaint Review: BetterHelp.com - Internet
- BetterHelp.com Internet USA
- Phone:
- Web: BetterHelp.com
- Category: Mental Health
BetterHelp Refund...? Scam! Internet
*UPDATE Employee: We'd love to help resolve any outstanding billing concerns!
I cancelled my free trial and was told that I had been issued a refund on 9/11 and it would take up to 3 business days to show up in my account. On the 16th, I was told again that they had issued a refund that day, but no such refund has been made either day. They have quit answering my emails, from the looks of it, and I'm assuming that disputing with my bank will be the only option I have - which I did today. Please, be careful with this company, because this is ridiculous.
This report was posted on Ripoff Report on 09/18/2015 02:40 PM and is a permanent record located here: https://www.ripoffreport.com/report/betterhelpdotcom-verified/internet-refund-scm-1255805. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We'd love to help resolve any outstanding billing concerns!
AUTHOR: BetterHelp Support Team - (USA)
SUBMITTED: Wednesday, February 22, 2017
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