Report: #1516719

Complaint Review: Cricket Wireless -

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Ripoff Report is Xcentric Ventures

Submitted: Wed, March 09, 2022
Updated: Wed, March 09, 2022
Reported By: Annie — jacksonville United States

Author Not Confirmed

Why?

Cricket Wireless United States

Phone:
Web: https://www.cricketwireless.com/
Category: Cellular Phone Companies, Cell phone, CELL PHONE SERVICE PROVIDERS, cellphone service

Cricket Wireless Bait and Switch! Flat out lied to get my business!

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I contacted Cricket in the last week of Feb, 2022 because I knew that Boost would no longer support my (fairly new) Samsung Galaxy S10e, which I had purchased from them. The Cricket representative ASSURED me that I would be able to use my phone and charged me $65.74 for the first month and new sim card. Less than 2 weeks later, with NO notice, I had NO PHONE SERVICE.

After an hour of tech support, I was told that my phone was incompatible and I would have to buy a new one! And what great deals they had! Bait and Switch - no thanks! I told them that this was fraudulent and unacceptable, and I wanted a refund. I was told "Sorry, no refunds." WOW.

I'm now with T-mobile (who told me upfront that my S10e wouldn't work) and I will be disputing the charges with my credit card company.

This report was posted on Ripoff Report on 03/09/2022 10:31 AM and is a permanent record located here: https://www.ripoffreport.com/report/cricket-wireless/bait-switch-flat-lied-1516719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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