Extended Stay America Extended Stay America - Birmingham - Perimeter Park South Overcharging bills BIRMINGHAM ALABAMA

I have sent several messages since april 15th, made several international calls and receive no answer.

Following is my complain:

Good morning

I stayed with you guys recently. From 02/19 until 03/31. It seems to me that there has been a mistake and I was overcharged. I would like to have my Receipt for Completed Stay to verify it. I was paying for my stay on a weekly basis with my prepaid travel card, and I was also charged at my international credit card. Following the amounts paid on each card:

1) Prepaid card Number: XXXX XXXX XXXX XX75: US$ 2,821.54

2) Credit Card Number: YYYY YYYY YYYY Y22: US$ 2,108.86

Would you please verify this and please send me the receipt for the complete stay?

P.S.: I am brazilian, back to Brazil, and the US number I filled in is no longer active. My brazilian phone is: 005511998393698

Following the detailed payments made:

Card Number:

XXXX XXXX XXXX XX75:

11)      02/19/22 – US$ 565.92

22)      02/26/22 – US$ 555.54

33)      08/03/22 – US$ 563.78

44)      03/15/22 – US$ 572.52

55)      03/20/22 – US$ 563.78

SUBTOTAL = US$ 2,821.54

YYYY YYYY YYYY YY22

11)      03/27/22 – US$ 402.70

22)      03/30/22 – US$ 1706,16

SUBTTOTAL = US$ 2,108.86

TOTAL PAID: US$ 4,930.40

P.S.2: I HAVE THE PRINTED RECEIPT FOR MY COMPLETE STAY. AND IT SHOWS THE TOTAL AMOUNT DUE WAS US$ 3,304.78. SO, YOU OVERCHARGED ME US$ 1625,62. I NEED THIS MONEY BACK, PLUS A COMPENSATION FOR THE STRESS GENERATED B Y YOUR COMPLETE LACK OF ACCOUNTABILITY AND INTERNATIONAL PHONE CALLS.