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Report: #1514646

Complaint Review: Kasamba - New York New York

  • Submitted:
  • Updated:
  • Reported By: Margaret — Eglin AFB Florida United States
  • Author Confirmed What's this?
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  • Kasamba 5 475 10th Ave New York, New York United States

Kasamba Michael Never refunded my money. They owe be about $600 New York New York

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I have complained about fraudulent activity to my account. This has been going on for four months. Customer service however, are very professional and patient. When they transfer my information to security I always get the same person  from security services. Michael is from security services and he is very rude. I had to take aggressive measure to close my account and get a new debit card due to activities on my account that were fraudulent. I lost about $600 and they have not been helpful or considerate with my conserns. I been dealing with the same guy Michael. I keep asking for someone else from security but no luck.

I included just a small example of how rude Michael is. To be clear I have been sending messages the entire time and never received anything so I ended up calling customer service again.

This report was posted on Ripoff Report on 12/23/2021 07:23 AM and is a permanent record located here: https://www.ripoffreport.com/report/kasamba/new-york-michael-refunded-owe-1514646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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