Complaint Review: New Leaf Service Contracts - Irving Texas
- New Leaf Service Contracts PO Box 143428 Irving, Texas United States
- Phone: 855-608-4501
- Web:
- Category: Home Warranty Companies
New Leaf Service Contracts New Appliance Repair Insurance Irving Texas
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Built a new home and bought an appliance repair insurance policy from the supplier. Our gas cooktop stopped working. I called New leaf and received a Service Order number and some names of local repair firms. None worked on our brand, Thermador, so I had to find my own repairman. Meanwhile we couldn't cook. My guy fixed it, $99 initial visit and $ 341. for parts and labor, which I paid.
I emailed the Bill to New Leaf. I followed up a couple weeks later and was told I had been approved and a check would be cut in a few days. the contact recommended I follow up on it which I thought was strange. Didn't get a check so I did follow up. I was told I hadn't submitted my paperwork correctly and no check was sent. I followed up via email laying out my efforts.
I've heard nothing and it's now 5-18-22. I filed a legit claim and they obviously don't want to pay. I paid $1503. for 5 years worth of coverage. I would not use this firm again.
This report was posted on Ripoff Report on 05/18/2022 11:38 AM and is a permanent record located here: https://www.ripoffreport.com/report/new-leaf-service-contracts/irving-texas-appliance-repair-1518469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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