Complaint Review: 1SALEADAY
1SALEADAY The Grinch who stole my grandkids Christmas Internet
I immediately contacted customer support and was told that once they received the package back that they would ship it out again. After waiting almost 2 weeks to receive notice that the item had been shipped, I instead received an email that they received the items in their warehouse, but that their system did not support re-shipments at this time. WHAT???
I dug out my bank statement to find a contact number (because the one on their email does not work), and called the customer service department. As if I wasn't upset enough, the CSR had me on the phone for nearly 14 minutes while ignoring me for over half of the time. I asked questions, she wouldn't answer. I requested a contact for a manager, she ignored me. I have never been so furious in my life. I am the customer, and am only asking for an explanation. She hung up on me, and then called me back, still without any additional information. I will never be dealing with these people ever again.
This report was posted on Ripoff Report on 01/04/2013 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/1saleaday/internet/1saleaday-the-grinch-who-stole-my-grandkids-christmas-internet-991304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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