• Report: #1051510
Complaint Review:


  • Submitted: Thu, May 16, 2013
  • Updated: Thu, May 16, 2013

  • Reported By: Unhappy Long Time Customer — Phoenix Arizona
1300 E Camelback Rd Phoenix, Arizona USA

ABC NISSAN LIES SCAM RIP-OFF Do Not Trust Anything These People Say Phoenix Arizona

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Scam Alert!!! Do not buy a vehicle from ABC Nissan.

ABC Nissan agreed to put a OEM hitch with the plug-in for lights and brakes. They put the word Tow on the sales agreement. They now want to install an aftermarket hitch without wiring. I specifically specified the type of hitch I wanted and Rodrigo said that he would take care of it. They purposely mislead me.
I also requested a auxiliary input for the stereo installed. They did not put this request in the paperwork and now they say they will not install the auxiliary input.
When I was at the dealership I was sold a mechanical protection program that covered 6 years, 75,000 miles and all of the scheduled maintenance. I paid over $1300. When the paperwork arrived the warranty was for 39000 miles and 39 months. THESE PEOPLE LIED DELIBERATELY AND DID NOT NEGOTIATE IN GOOD FAITH.
I expect that if I specifically request equipment installed on a brand new vehicle that I do not have worry that I am being mislead over a few hundred dollars. I brought up these issues when I purchased the vehicle. ABC could have negotiated with me in good faith. They decided to pencil-f*ck me instead. I have been a customer of ABC NISSAN for 14 years. They don't care. They seem to be willing to sacrifice my customer loyalty for a few hundred bucks. Shame on ABC

This report was posted on Ripoff Report on 05/16/2013 04:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/abc-nissan/phoenix-arizona-85014/abc-nissan-lies-scam-rip-off-do-not-trust-anything-these-people-say-phoenix-arizona-1051510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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