Report: #895869

Complaint Review: Ace Hardware Superstore

  • Submitted: Mon, June 11, 2012
  • Updated: Mon, June 11, 2012
  • Reported By: Ed — Pickens South Carolina United States of America
  • Ace Hardware Superstore
    6040 Pembroke Road
    Miramar, Florida
    United States of America

Ace Hardware Superstore (wrong product shipped, returned and 3 weeks later they don't know where it is) Miramar, Florida

Show customers why they should trust your business over your competitors...

I ordered some clear spray paint from them on 5/9/2012.  It was shown instock but it took till 5/15/2012 for them to ship the order.  What I received was BLACK spray paint.  It took a week for them to have Fedex pick up the wrong product....that was on the 22nd of May.  I called today June 11th and was told that they haven't received the paint back yet.  I went online and tracked the shippment.  It was delivered to them and signed for on May 25th.  They still haven't shipped the correct product to me.  The price is great but their customer service sucks!!!
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This report was posted on Ripoff Report on 06/11/2012 11:34 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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