ACE Wigs - Cerritos, CA Paid for item never received - no response to my inquiries re status of shipment - took my money - never sent item Internet

I ordered an item from the website known as Ace Wigs - I paid for shipping of item within a week - it's been over two weeks and I've received no product and/or no response to email inquiries as sent to the suggested customer service contact.  I recently read other reports of poor customer service/consumer experiences on RIP off report - but sadly after I paid $139 for virtually nothing - an expensive and sad error on my part - but I will check for bad reports before ordering from wigs online again.  My previous experience with other wigs internet website has not been bad or anything like this - normally if you make an inquiry a decent/reputable company will response asap.  Even if product is not available, etc. - but please shut down if you can't conduct yourself legit!  Isn't there enough scammers out there - do we have to have them for wigs sales too!?!