• Report: #1013197
Complaint Review:

Ace Wigs

  • Submitted: Tue, February 12, 2013
  • Updated: Tue, February 12, 2013

  • Reported By: rosalynn — denver Colorado U.S.A.
Ace Wigs
Internet United States of America

Ace Wigs These people are not interested in getting or retaining customers. They lie. Even hung up on me! Internet

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This company borders on fraud. I bought a wig on line but it was so small, it didn't begin to fit on my head. I talked with the (probably) owner and told him I had been very ill and hadn't had time to even try it on. I checked their exchange policy and saw that I was beyond the 14 days they called for. I called them and they said to send it back and they would see what they could do. I filled out their form and called again because I didn't have the original tags or packaging and didn't want to waste my time and money mailing it if they couldn't do anything. I was told to send it anyway. Now it has been returned to me with a rejection letter on my exchange request.

I will be dontating it to the American Cancer Society. Hopefully they will find someone with a very small head.

This report was posted on Ripoff Report on 02/12/2013 06:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ace-wigs/internet/ace-wigs-these-people-are-not-interested-in-getting-or-retaining-customers-they-lie-eve-1013197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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