Complaint Review: Agora Voice Messaging - Internet
- Agora Voice Messaging www.agorasolution.com Internet U.S.A.
- Phone: 800-215-1961
- Web:
- Category: Internet Fraud
Agora Voice Messaging Unauthorized service subscription and billing Internet
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A charge unexpectedly appeared on my Quest phone bill for "Enhanced Telecommunication Services -ETS"., on behalf of something called The Billing Resource, which is apparently the billing service for AgoraSolutions, a voice messaging service. I contacted Agora (1-800-215-1961), and was told that my wife had subscribed to their service over the Internet. What she had actually "subscribed" to was an offering from a source of shopping coupons called EverSave.com. Apparently, in providing information to that site, she had unknowingly agreed to signing up for the Agora messaging service - apparently by not specifically declining it it in some "fine print" detail on the web site. Agora agreed to cancel the service and credit the charge, and a subsequent call to Quest resulted in their calling Agora to confirm the cancellation and credit. Issue appears to be resolved - time will tell, but this subscription deception and surreptitous attachment to a telephone service bill is unethical, and should be illegal.
Popcoop
Auburn, Washington
U.S.A.
This report was posted on Ripoff Report on 04/07/2008 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/agora-voice-messaging/internet/agora-voice-messaging-unauthorized-service-subscription-and-billing-internet-324311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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