Complaint Review: Alamo Rent A Car - Minneapolis Minnesota
- Alamo Rent A Car Minneapolis/St. Paul Airport Minneapolis, Minnesota USA
- Phone:
- Web: ?
- Category: Auto & Truck Rental
Alamo Rent A Car scam, fraudulant damage report, Minneapolis Minnesota
*UPDATE Employee: Enterprise Cares
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I rented a car from Alamo on Aug 31 and returned it Sept 2. I drove it less than 100 miles -- the car had 12,000 miles on it. When I rented it, it was in a dark parking ramp -- I was handed the keys, the car was just out of the wash. There was no way to inspect the car -- they do not do walk arounds.
I drove it 4 times, in none could damage occur. Once from airport to my brother's house parked on his driveway. Second to the nursing home where my wife had dies a few days earlier, parked nose in on their lot. Third my wifes's funeral parked on the grass next to gravesite. Fourth back to airport.
When I checked in, the inspector looked at the car casually then went to front bumper and shoed me a tiny, imperceptible indentation. It could never have been seen when I took the car but I am sure it was there BEFORE I drove away.
I recieved a damage claim letter from Alamo a week later. When I investigated this type of claim, I found that there were dozens of other complaints about how Alamo attempts to screw customers with bogus damage claims. I am one of them! Do not rent from this company unless you are prepared to get hit with a similar complaint.
This report was posted on Ripoff Report on 09/16/2013 11:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/alamo-rent-a-car/minneapolis-minnesota/alamo-rent-a-car-scam-fraudulant-damage-report-minneapolis-minnesota-1084904. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Enterprise Cares
AUTHOR: Enterprise Rent-A-Car - ()
SUBMITTED: Monday, September 16, 2013
m spicer,
Thank you for your post concerning your rental experience and damage claim. My name is Kat and I am a Social Monitoring Coordinator for Enterprise Rent A Car and would like to assist you. Please email Care@Enterprise.com with your contact information, rental agreement number, and exact branch location so we can follow up with you directly. Please also type reference number 130916-002505 in the subject line of your email.
Best Regards,
Kat
Social Monitoring Coordinator
Enterprise Rent A Car
Advertisers above have met our
strict standards for business conduct.