Complaint Review: Alltel Cellular - LittleRock rkansas
- Alltel Cellular P.O.Box 8809 Little Rock AR 72231-8809 LittleRock, rkansas U.S.A.
- Phone:
- Web:
- Category: Telemarketers
Alltel Cellular Phone ripoff victimized many consumers Little Rock Arkansas
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I closed my accounts and they continued to charge me any way. After almost one year after paying off the accounts I am now being called by another credit company saying I owe on my account.
They changed the accounts from the cell phone number to another account numbering system. I had 4 accounts and I do not know which account they are refering to.
I have ask for the cell number and they say they don't know call alltel. I call alltel and they say all my accounts are filed and they can not pull them up because they were closed some time ago. I am told by another person fron the credit services that this is not there problem just pay the bill and they hung up on me.
I have had nothing but crap from this company. They add charges every month till they decide to close the account even though I had called and canceled months before.. I call and finally get someone on the phone who understands and is willing to help and when they put you on hold I am disconnected.
I got to were I ask each person there name and even there ext. # so I can talk with them and you can never get them again.
You call them over and over only to here you never called. Shut off service on a phone for a 29.00 bill and in 1 month they diconnected and reconnected the phone only to charge for both, but they never recieved a payment so why did they reconnect and charge me for both.
How do I get the information to find out which account I am supposed to owe on? I am guessing its the last phone bill, but I paid that off through a management compay. This bill went up another 130.00 after the account was closed.
Linda
Sebring, Florida
This report was posted on Ripoff Report on 11/01/2002 04:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alltel-cellular/littlerock-rkansas-72231-8809/alltel-cellular-phone-ripoff-victimized-many-consumers-little-rock-arkansas-34003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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