• Report: #203854
Complaint Review:

America Online - AOL

  • Submitted: Mon, July 31, 2006
  • Updated: Mon, July 31, 2006

  • Reported By:Cloverdale California
America Online - AOL
AOL LLC 22000 AOL Way Dulles, Virginia U.S.A.

America Online, AOL Free Trial Scam Dulles Virginia

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I signed up for a 90 day free trial on the AOL website, and when I called to cancel (less than a week later), I was informed that I had been signed up for internet service with them for twelve months, and was going to be charged a $50 cancellation fee since I had an obligation and was breaking it...

Then, adding insult to injury, they proceeded to charge me(two days after I called,)$17.50 for a months internet service that I haven't used, and have no intention of using.

I signed up for a 90-day FREE TRIAL.

I was given the brush-off by their customer service representative, and told that this was obviously my mistake.

This was not my mistake. I knew what I was signing up for.

I was not signing up for $17.50 a month for internet service, plus a $50 cancellation fee.

I was not signing up for rude customer service when I tried to correct an oversight.

I was signing up for a FREE TRIAL.

I would appreciate any help you can give in the matter. I am making copies of this letter and getting ready to send it out to newspapers at this moment.

Cloverdale, California

This report was posted on Ripoff Report on 07/31/2006 08:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/america-online-aol/dulles-virginia/america-online-aol-free-trial-scam-dulles-virginia-203854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on America Online - AOL

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?