• Report: #758487
Complaint Review:

American Airlines

  • Submitted: Sat, July 30, 2011
  • Updated: Sat, July 30, 2011

  • Reported By: John S. White — Stewartstown Pennsylvania United States of America
American Airlines
Internet United States of America

American Airlines I am a victim of their bait and switch policy Internet, Internet

*Consumer Comment: Victim?

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I have a current plaint with American Airlines. On July 27 I received an email

from them with the Subject U.S. On Sale | Fares As Low

As $43. So, naive person that I am, I went to

their website and requested fares for specific dates in September, flying from

Baltimore to Denver, round trip. Up popped quite a few with a fare as low as

$133 round trip. There were four that could have worked for me, but when I

clicked on each of them, it turned out that that fare was "Not

available." This clearly is a scam, it is evident that no such fares

actually exist and no one could possibly obtain them. Someone should expose

this fraud. I wasted time on a fruitless effort in trying to take advantage of

an offer that American Airlines sent to me unsolicited. This is infuriating and

they should not be allowed to play the classic "bait and switch" game

at a time when such frauds are so easily exposed on the internet, even if also

in the newspapers.

This report was posted on Ripoff Report on 07/30/2011 08:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/american-airlines/internet/american-airlines-i-am-a-victim-of-their-bait-and-switch-policy-internet-internet-758487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: Robert - (U.S.A.)

Seriously?  You didn't spend any money and at most lost a few minutes to see if they had any flights.  It probably took you longer to write this "ripoff" than you actually lost in looking for flights.

I guess you were the only one in the United States that received this special e-mail.  So because of this it has to be a scam because there is no way that they could have sold those seats before you tried to look them up.  That is what you are saying right?  Well sorry you are not that special.  That same e-mail was probably sent to 1,000,000 other people.  Not to mention their web site has the same promotion and who knows where else they are advertising.

Anyways the advertisement does say "As low as".  If you traveled much at all you would know that the lowest fares are going to be limited in the number of seats available, and the destinations are generally going to be the short hop cities(that is generally less than an hour by plane).  Also the days you fly do matter.  That is you can just about forget about getting the lowest fares on Fridays or Sundays. 
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